Privacy Policy

Last updated: March 22, 2026

South Loop Studios ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and the Tinta application.

Information We Collect

We may collect the following types of information:

• Contact information: such as your name and email address when you contact us or complete forms.
• Technical information: such as your IP address, browser type, device type, and usage data when you browse our website.
• Application data: Tinta is a native Mac application. Your invoices, quotes, letters, and business data are stored locally on your device. We do not collect, access, or store your document data.

We do not knowingly collect information from children under 13.

Tinta AI

Tinta includes an optional AI assistant powered by Mistral AI, an EU-based artificial intelligence company. When you enable Tinta AI:

• Invoice data (such as client names, amounts, and dates) is sent to Mistral AI's servers for processing in order to generate responses to your queries.
• All data is processed within the European Union. No data is transferred outside the EU.
• Data is used solely to generate your requested response and is not stored by Mistral after processing.
• Your data is never used to train AI models, in accordance with Mistral AI's API terms of service.

Tinta AI is disabled by default. You must explicitly enable it in Settings and provide your own Mistral API key. You can disable AI at any time — when disabled, no data is sent to any external service. The core Tinta application (invoicing, quotes, letters, and client management) functions entirely offline without any external data processing.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Respond to enquiries and support requests.
• Communicate about updates you have requested.
• Maintain security and prevent misuse.
• Meet legal or regulatory requirements.

We will not sell your personal information to third parties.

Cookies and Tracking

We do not use cookies for marketing or advertising purposes. We employ Cloudflare Web Analytics, a cookieless and privacy-friendly analytics service. No personal data or identifying cookies are collected through this service.

Data Retention

We retain personal information only as long as needed to fulfil the stated purposes or comply with legal obligations.

Sharing Your Data

Information may be shared with trusted service providers assisting with business operations, bound by confidentiality agreements. Disclosure may also occur if legally required.

Your Rights

You may:

• Access personal data held about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Request data portability.

To exercise these rights, contact us at [email protected].

International Visitors

Information from non-UK visitors may be transferred to and stored on UK or EU servers.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no method of internet transmission can be guaranteed completely secure.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact

For privacy-related enquiries, contact us at [email protected].